Create Brand Fans.
Fierce Loyalty on Autopilot
Enable experiential loyalty from acquisition to retention.
Kiesha King-Brown is Chief Engagement Officer at Loyalty Centric. Kiesha has 20+ years of Fortune 200 Sr. leadership experience and an Executive Coaching Certification.
She has coached diverse clients, from executives to startup founders. Kiesha creates winning customer strategies, turning struggling locations into consistent 100%+ sales achievers. During a market recession, she helped a $60M business achieve positive growth.
Kiesha has initiated client focus groups to drive informed strategies, boosting client experience scores, retention, and double-digit sales growth.
Gap Inc.'s CEO leveraged Kiesha’s expertise to help create, test and rollout their loyalty program. As a SaaS startup COO, she spent time on strategic collaborations, SOP creation and leadership development.
Tech-savvy and strategic, Kiesha leverages both strategy and technology for business success and help others to do the same.
Let's collaborate to elevate client experiences, retention, and your path to success.
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Increase engagement, referrals & repeat revenue across the customer journey
Point donation to charity
Personalized Referral Links and referral revenue tracking
Spin-a-Wheel for giveaways
Personalized Insight Surveys
Segmentation for personalization
Automated email/SMS marketing
Automated Rewards-300+ Gift Cards
Built in Templates
Data-Driven with 20+ KPIs
Tangible Revenue Growth from a Customer Lens
Experience, Engagement & Retention
Customer Insight Strategy
Customer Journey Assessment & Map
Engagement to Revenue Analysis
Customer Retention Blueprint
10 Ways to Drive Customer Retention as a business of one or a business with a small team. ...more
September 21, 2023•3 min read
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