Brand Loyalty in One Minute

Experience Driven Marketing & Revenue

Video marketing increases qualified leads 66%.

Genie Rocket

The Marketing Agency that creates your marketing strategy, Ads, automations and more IN ONE DAY!

The Dreyson Mobile Bar

Mobile Bar Business partnering with business owners and event facilities. Video used for social media engagement.

J Dog Junk Removal

Veteran owned and operated Junk Removal, Hauling. and Demolition for local businesses and schools.

Big Moma's Poundcake

Home of the 5lb pound cake made with Southern love.

Kid Kakes

The BEST kupkakes in DFW. Your Neighborhood kupkakery.

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Capture More Attention Online and let your brand speak for itself.

Simplify the Complex

Medical professionals use animated video to make patient education simple and fun.

Emotional Marketing

Animated video connects through emotional marketing in addition to strategic entertainment

Hybrid Animation

Combine traditional photo or video with animation for a unique effect.

FAQs

Can I Have a Character Customized to Look Like me or a Client?

Yes! You can get a customized character or characters for an additional fee.

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Can I Add Music?

Yes. There are several audio options that can be added to the background with the software. However, if you would like a specific song or artist you will need to purchase and provide a royalty-free or licensed sample.

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Where Can I use Animated Video?

Animated videos are versatile and can be used for multiple purposes.

  • Website

  • Email Marketing

  • Social Media

  • Ads

  • In App

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Are Reels Available?

Yes! You can get a Reel subscription or package. We also do videos as 16x9 format.

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How Can I Use Animated Videos?

Landing Page, Funnel, Digital Business Cards, Zoom waiting rooms, Email marketing, Social Media, Ads

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Do you provide an option for multiple videos?

Absolutely. Consistent content creates a consistent increase in leads and loyalty. We offer a quarterly, bi-monthly or monthly subscription for videos at a discounted rate. We also offer video packages that include multiple videos.

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What Industries Use Animated Videos?

The top industries that use animated video for small businesses and enterprise companies are: Tech/SaaS, eCommerce/Retail, Restaurant, Healthcare, HR, Education & Training, Automotive, Coaching & Consulting, Financial Services.

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Is There a Refund Policy?

There are no refunds but you get up to 2 revisions to make sure you think it's awesome.

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What Other Types of Video are Available?

Product Animation shows a product in motion. with special effects, music, and sounds to inform, educate, and entertain potential buyers.

Product Video utilizes a professional videographer to showcase a product in a compelling way or using storytelling.

Drone Video is done by a certified drone pilot and videographer to capture breathtaking views that can't be seen from the traditional view.

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Solo Success: Mastering Customer Retention as a One-Person Show

September 21, 20233 min read

Introduction:

As a solopreneur, you're the master of your brand, wearing many hats, from marketing to customer service. But there's one aspect of your business that deserves your undivided attention: customer retention.

Lady at table working on laptop

While you might not have a team, you have the power to keep your customers coming back for more.  

1. Personalization is Your Superpower   One of the perks of being a solopreneur is that you can establish genuine, personal connections with your customers. This is an advantage over bigger companies. Embrace it! Address your customers by name, send personalized thank-you notes, and remember their preferences, hobbies, and passions. These small gestures go a long way in making your customers feel valued and appreciated.  

2. Always Be Listening   Your customers have stories to tell and feedback to share. Listen carefully to what they have to say. Whether it's through social media, email, a simple phone call, or insight survey, invite their input. This not only builds trust but also provides valuable insights into their needs and expectations.    

3. Loyalty Rewards, Solo-Style   You don't need a complicated rewards program to foster loyalty. Implement a simple, yet effective, loyalty system to help you do loyalty at scale. Offer exclusive discounts, access to premium content, gift cards, or early access to your products or services. Make your customers feel like VIPs, and they'll make your brand VIP.  

4. Stellar Customer Service   As a solopreneur, you are the face of your business. Ensure your customer experience stands out among the competition-in a good way. Respond promptly to inquiries and issues. Resolve problems with empathy and efficiency. Exceptional service leaves a lasting impression.  

5. Consistent Communication   Maintain regular, proactive communication with your customers. Share updates, news, and valuable content via email newsletters or social media. Check-In to see how their experience is going. Consistency keeps your brand on their radar and strengthens the relationship.  

6. Transparency Builds Trust   Be open and honest about your business operations. Share your journey, your challenges, and your successes. Transparency builds trust and fosters a sense of community.  

7. Upsell from a Mutually Beneficial Perspective   When introducing new products or services, approach upselling with the customer’s best interest in mind. Recommend additional offerings that genuinely benefit your customers. Show them how these additions enhance their experience rather than just pushing for a sale.  

8. Empower Referrals, Don't Wait for Them   Ask satisfied customers for referrals. Word of mouth is a powerful tool. A simple, "If you enjoyed our service, please consider referring us to a friend" can work wonders. A referral system that inspires them to refer more…even better.  

9. Continuous Improvement   Stay committed to improving your service or products based on customer feedback. Show that you value their opinions by making meaningful changes. Publicly share how your customers input added value to your business.  

10. Say Thank You   Never underestimate the power of a heartfelt thank-you. A simple expression of gratitude can leave a lasting impression and enhance customer loyalty.  

In conclusion, being a solopreneur doesn't mean you can't excel at customer retention. In fact, your unique position allows for personalization and a hands-on approach that larger businesses envy. By focusing on these strategies, you'll create a loyal customer base that propels your brand to new heights. Remember, your success is built on relationships, and happy customers are your biggest advocates.

 

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Kiesha King

Kiesha King (King-Brown) is founder and Chief Experience Officer of Loyalty Centric.

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